Your privacy is a priority for us. This notice explains what personal information is collected, how it’s used, your options, and how we safeguard your data in line with South African and international standards.

What We Collect and Why

We only collect the personal information needed to serve you and improve your experience.

• Contact details (name, address, phone, email) to respond to requests, verify your identity, and improve communication.
• Information about your asset range and service interests to match you to appropriate guidance.
• Website usage (date, time, device/browser details) to improve website functionality and security.
• Cookies and similar technologies collect data to enhance your experience and support analytics, as outlined in our cookie policy.

How Your Data Is Used

Your data is used strictly to provide services, improve our processes, fulfill legal obligations, and respond effectively.

• To confirm your identity, respond to questions, and process your requests efficiently.
• To recommend trackers, checklists, or routines relevant to your needs.
• To improve the website and protect against misuse or security incidents.
• To comply with lawful requests and ensure adherence to both local and international regulations.

Our Legal Basis for Processing

All information is processed under lawful reasons as outlined in South African privacy law (POPIA) and GDPR.

Most processing happens under your explicit consent or for legitimate interests—such as responding to your inquiries—or as required for compliance with statutory obligations.

How We Share Data

We do not sell or rent your information. Data is only shared when essential, always with protection in place.

• Service providers (hosting, analytics, or fulfilment) only access your data as needed and must comply with privacy standards.
• Authorities when required—for example, for fraud prevention or law enforcement by court order.
• In the event of a business merger or reorganization, affected users will be notified before any change in control.

Security Measures

We use secure servers, encryption, and regular access reviews to keep your information protected. Personal data is only accessible to trained staff and held no longer than necessary for service or legal compliance. If there is a significant data breach risking your rights, you will be informed promptly per South African law.

Your Rights

You can review, update, or request deletion of your info. We honor your rights under South African law, GDPR, and other global frameworks.

• Ask for a copy of your stored data and correct it if inaccurate or outdated.
• Request for your data to be deleted, restricted, or not used for certain purposes.
• Object to processing or request your data be sent to another provider where feasible.
• Withdraw consent at any time, without affecting lawful prior use.

Cookie Policy Reference

We use cookies to improve our site and keep services secure. To manage preferences or review your rights, visit our cookie policy page.

Cookie Policy Cookie Policy

Contact Us

Questions about your privacy or the policy? Contact our Privacy Officer by email, phone, or mail. We aim to address all requests promptly.

Changes to This Policy

Updates are made as privacy rules or services evolve. Major changes will be clearly communicated on this page and with appropriate notifications.